It is a trick which often works on children. Do not tell them to eat vegetables; instead ask whether they want broccoli or spinach.
Question such as ‘Red or white?’ or ‘Still or sparkling?’ are examples of placebo choice: a psychological hack which works rather like the placebo ‘door close’ buttons in lifts (which are usually not wired up to anything but exist to give impatient people the illusion of control).
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Rory Sutherland is vice-chairman of Ogilvy Group UK.
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