I received a sad letter this week: Steve is back in prison. Each day the mail comes down to the wing in a pouch, and the office is closed while the staff sort through it, marking a board next to the name of each lucky recipient. When a board is put out, we all have a look, playing it casual but really hoping for a letter, a card, a few quid; anything provides a bit of interest, and the feeling that someone, somewhere has thought of you.