broadband

The Kafkaesque nightmare of cancelling my BT broadband

12 January 2019 9:00 am

Oh, I suppose I might as well give it a whirl, I thought, as the recorded voice began its dirge:…

It’s time to accept that companies such as Amazon are beyond shame

11 August 2018 9:00 am

‘There has to be a level playing field so that… Amazon cannot undercut domestic booksellers by using the tax advantage…

Real life

22 July 2017 9:00 am

Two months after I cancelled Sky, a strange letter arrived in the post. ‘We are writing to you because we…

Want to avoid regulators? Do something useless

29 August 2015 9:00 am

I had a water meter installed in my flat a few months ago. I looked at it just now and…

The great Sky bundle boondoggle

6 June 2015 9:00 am

Foolishly, I have this wild notion that one day, if the stars align in my favour, I might be able…