<iframe src="//www.googletagmanager.com/ns.html?id=GTM-K3L4M3" height="0" width="0" style="display:none;visibility:hidden">

Real life

'I'm going to move things along as quickly as I can, but first of all can I say...'

Can banks just drop all the 'pleasantries' when you call them?

19 October 2013

9:00 AM

19 October 2013

9:00 AM

‘Hello, good morning, my name is Gavin Moneypenny, and I’m your customer service representative for today and I’m pleased to inform you that during the course of this call I will be looking for ways to improve the service you are getting from us if I can, and if I can at any point make your experience easier in any way, for you, there, Miss Kite, I will endeavour to do so, and to let you know, during the course of this call, what I can do to help you, Miss Kite, if I can call you Miss Kite, or...

Already a subscriber? Log in

Black Friday sale

Subscribe today and get 10 weeks of The Spectator Australia for just $1

  • Unlimited access to spectator.com.au and app
  • The weekly edition on the Spectator Australia app
  • Spectator podcasts and newsletters
  • Full access to spectator.co.uk
Or

Unlock this article

REGISTER

You might disagree with half of it, but you’ll enjoy reading all of it. Try your first month for free, then just $2 a week for the remainder of your first year.


Comments

Black Friday sale

Subscribe today and get 10 weeks of The Spectator Australia for just $1

Already a subscriber? Log in

Close