My aim as a hospital visitor is to cheer, befriend, have a chat, do something to disrupt the bleak monotony of the modern hospital day. Some patients talk amiably while others are grumpy, demented patients kept on wards for months and who won’t shut up. Many conversations lead nowhere. Some days the pillow talk is dull, so I paid attention when someone in the chaplaincy mentioned a lady who’d been in Auschwitz and still had the camp tattoo.