‘Hello, Vodafone customer s…, can I h…you?’
This is typical, I thought. I’m ringing to complain about them charging me £137.08 for one phone call to directory inquiries and I can’t even hear them properly because the mobile reception they provide me with is so rubbish.
‘Hello? Can you hear me?’
‘Y… I can h… you fine!’
‘Well, I can’t hear you very well.
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