A card in a shop window — ‘non-unionised, auxiliary nurses sought… 35p per hour. Ideal for outgoing compassionate females’ — plunges 15-year-old Lizzie Vogel into the turmoil of Paradise Lodge, a local old people’s home:

I didn’t want another year of trying to cheat the vending machine, relying on handouts and lifts and third-hand information, medicated shampoo, sugar sandwiches and scrounging cigarettes, babysitting for neighbours just to steal a pot of jam or some good quality teabags.