Civil servants in the Home Office, even the senior ones, always felt a little nervous when walking towards Theresa May’s office. It wasn’t so much the meeting with the Home Secretary that they dreaded as the characters who lurked in the room directly outside hers. One senior official describes a typical scene: Fiona Hill, one of May’s special advisers, ‘sitting back, getting ready to go out with her stockinged feet on the desk, giving a civil servant an absolute rollicking’.