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Any other business

For Pester of TSB, like Patterson of BT, the only way is exit

16 June 2018

9:00 AM

16 June 2018

9:00 AM

Should he stay or should he go — or will he already have gone by the time you read this? These are frequently asked questions about chief executives whose businesses hit troubled waters. It’s true that the higher you rise, the higher the risk if you don’t deliver, but it’s not always true that bosses should walk the plank whenever something major goes wrong: sometimes it makes more sense to stick around, take the flak and solve the problem.

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