Compared with every other household chore, progress in bum-wiping has been glacially slow. It’s only in living memory that schools and institutions stopped using something called Izal, a box of medicated toilet wipes similar in texture to greaseproof paper, and thus spectacularly ill-suited to its purpose. It was characteristic of the Britain of my childhood, where things were made gratuitously unpleasant on purpose, since to do anything nice was seen as effeminate.
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Rory Sutherland is vice-chairman of Ogilvy UK.
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