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In our narcissistic age, nothing beats good manners

Why rudeness doesn’t pay

29 May 2021

9:00 AM

29 May 2021

9:00 AM

Last week, a 20-year-old student came into my office, looking for work experience this summer. He was so polite — in a shy, understated, non-oily way — that I was very keen to help him.

It was like meeting a time-traveller from the 1950s: no showing-off, just a gentle display of intelligence teased out from behind his veil of self-effacement.

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