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Medical emergency: general practice is broken

General practice is broken

4 June 2022

9:00 AM

4 June 2022

9:00 AM

In March 2020, as the health service prepared for the first Covid wave, NHS England encouraged GPs to adopt a new system called ‘total triage’. The aim was to reduce the number of patients in clinics in order to protect GPs, their staff and patients themselves from the virus. If patients hoped this system was a temporary, emergency measure, they were wrong.

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