After an individual at PricewaterhouseCoopers (PwC) Australia allegedly breached confidentiality agreements and disclosed upcoming government tax policy to colleagues and clients, the incident was always going to be a major problem.
But the company’s handling of the issue and reliance on a litany of corporate clichés guaranteed it would become an unfolding, existential reputational crisis.
When companies get caught out doing the wrong thing there is a well-thumbed catalogue of popular explanations to draw on – it was just a few bad apples; this is not a systemic problem; we couldn’t have seen this coming; we will investigate and tighten up our...
Already a subscriber? Log in
Subscribe for just $2 a week
Try a month of The Spectator Australia absolutely free and without commitment. Not only that but – if you choose to continue – you’ll pay just $2 a week for your first year.
- Unlimited access to spectator.com.au and app
- The weekly edition on the Spectator Australia app
- Spectator podcasts and newsletters
- Full access to spectator.co.uk
Or
Comments
Don't miss out
Join the conversation with other Spectator Australia readers. Subscribe to leave a comment.
SUBSCRIBEAlready a subscriber? Log in