‘If you are calling about sinusitis, sore throat, earache in children, infected inset bite from the UK not overseas, impetigo, shingles, or female-only uncomplicated water infections, speak to your local pharmacist.’
That is how my parents’ GP surgery now answers the phone. A recorded message telling you to go away for almost every illness you might have is read out by a very stern male voice, unnecessarily loudly.
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