Did the Melbourne Symphony Orchestra reinvent the art of crisis apology?
When any organisation makes a sharp U-turn on a corporate policy or pronouncement – often with a ‘We’re sorry for…
Cultural and spiritual sectarianism
The second time I got a punch on the jaw was working on an early morning milk delivery round before…
Harmonies and strains in campaign songs
In the long history of pop songs being co-opted or leveraged for social cause campaigns, almost none seem an immediately…
Everybody hurts, but some people turn pain into a competition
Have you ever known someone who can trump whatever pain you’re having? You have a cold; they had a really…
Woke-ifying the Essendon logo has bombed out
Generally, stakeholder consultation is a good thing to do; regular rapport being a great lubricant for productive relations between any…
The redemption of reputation
Scandal-hit celebrities Johnny Depp and Martha Stewart have coincidentally – yet decisively – proved my working PR theory (of several…
Mandatory testing for $15 smoke alarms, but not cyber security plans?
In the wake of Australia’s latest customer data exfiltration attack affecting possibly 14 million Latitude stakeholders, we read that the rate…
Australia’s creeping codependency
There’s an old joke in psychology that when a codependent is dying, they see everyone else’s lives flashing before their…
When search engines speak ill of the dead
News media prides itself on being even-handed when reporting on serious issues and crimes. Of course, it doesn’t always do…
The rise of the citizen confronter
News and social media loves a good ‘vox pop’; you know, the voices of those near the Main Road of…
