Real life

Why you should ask to see your pet’s medical notes

26 November 2022 9:00 am

‘Notice from your vets’ said the email subject. I clicked and there was a letter telling me that my vet…

I have been locked out of my pension

12 November 2022 9:00 am

With only five to ten more years to work out how to log in to my pension plan I need…

My battle with British Gas

29 October 2022 9:00 am

By the time I got through to someone at British Gas to complain about them holding £491 of my money…

Wanted: a trap for a happy mouse

22 October 2022 9:00 am

‘Excuse me, I’m looking for something to catch a mouse that won’t cause it any distress,’ said the young chap…

Me and the builder boyfriend are going to go without hot water

15 October 2022 9:00 am

‘I’d like my money back please’ was what I was waiting to tell British Gas, if they ever stopped the…

British Gas has turned the builder boyfriend into a socialist

8 October 2022 9:00 am

A cleverly worded email has arrived from British Gas to explain why, despite the Prime Minister’s announcement, my gas and…

AA only admits the right sort of alcoholics

1 October 2022 9:00 am

The support group groupies have issued another ban. They have attempted to slap an exclusion order on another long-standing member,…

I just can’t face one more argument with anyone, ever again

24 September 2022 9:00 am

The cyclist was on the wrong side of the road coming towards me head-on. It was a winding country lane…

The ugly side of AA

17 September 2022 9:00 am

A lot has been going wrong lately in the support group I’ve been attending for more than 20 years. I…

The death of customer service

10 September 2022 9:00 am

The ladies in the bank now wear badges telling you to Be Kind and not do anything that might upset…

My mare has had a ‘misalliance’ with a pint-sized stallion

3 September 2022 9:00 am

My favourite vet came to see Darcy and immediately put his finger on the problem. Dusk was falling when he…

I can trace all our problems back to Frankie Dettori

27 August 2022 9:00 am

‘If you think about it, Frankie Dettori is to blame,’ said the builder boyfriend, because when things are really bad…

My farmhouse nightmare

20 August 2022 9:00 am

From the veranda of a small Irish farmhouse, I looked out over the sun-drenched West Cork peninsula. All I could…

There is nothing speedy about speedy boarding

13 August 2022 9:00 am

When my black passport arrived in the post, I decided to take a trip. I’m not a good flier, so…

Everything’s burned to a crisp – and the horses are suffering

6 August 2022 9:00 am

Everything is well and truly burned to a crisp, and we are piling through hundreds of pounds of hay a…

The Lycra louts are back

30 July 2022 9:00 am

‘That will be £7.50 please,’ said the girl in the bakery to the cyclist in black Lycra after he put…

Why farming needs Ben Wallace

23 July 2022 9:00 am

My phone buzzed and rang while I was doing the horses until I thought, fine, I’ll call the Defence Secretary…

The builder and I are done with Surrey

16 July 2022 9:00 am

As he grouted the last tile, five years after the bathroom was finished, I knew the game was up. ‘I…

A boiler service, spaghetti western-style

9 July 2022 9:00 am

The British Gas engineers arrived in convoy, and the dust from their tyres flew into the air as they came…

How I got one over on the chat bot

2 July 2022 9:00 am

‘Your service contract has been completed,’ said someone or something from British Gas, in the chat box on its website.…

Rewilding will kill Waitrose

25 June 2022 9:00 am

‘Do you care about the woodland? Do you care about the wildlife?’ shouted the bearded Woodland Trust volunteer from his…

I demand my right to night

18 June 2022 9:00 am

The LED streetlamp outside my house was fitted with a ‘compromise’ shield acceptable to a vegan that looked as if…

Why I don’t do WhatsApp

11 June 2022 9:00 am

If I could ban one question ever being asked of me again it would be: ‘Are you on WhatsApp?’ I…