call centre
We are only one thank you away from killing one another
‘Good afternoon, my name is Bradley, and how may I be of help to you today?’ After you’ve spent ten…
What opinion polls feel like from the other end of the line
What opinion polls feel like from the other end of the line
OK, Aviva, that’s well over £1,400 that you owe me
After I phoned the Aviva call centre for the ten thousandth time, a girl called Adele had to sort it…
