The Kafkaesque nightmare of cancelling my BT broadband

12 January 2019 9:00 am

Oh, I suppose I might as well give it a whirl, I thought, as the recorded voice began its dirge:…

Is EE fantastic after all?

14 July 2018 9:00 am

This was going to be about how a major phone company surprised me by delivering a fantastic service. I was…